We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.
If you wish to make a more formal complaint regarding how you have been treated by either a GP, pharmacist or another health care professional, this will need to be submitted by viewing the below website:
Contact us | Greater Manchester Integrated Care Partnership (gmintegratedcare.org.uk)
If you would like to review our complaints procedure, please view the document below: